永不再失去客户:理解并预测顾客的情绪可以极大地提高客户保留率并最终实现盈利(Never Lose a Customer Again)

永不再失去客户:理解并预测顾客的情绪可以极大地提高客户保留率并最终实现盈利(Never Lose a Customer Again)

在《永不再失去客户》一书中,科尔曼提出了一种哲学和方法,可以极大地提高客户保留率,并最终实现盈利。

如果你能理解并预测顾客的情绪,你就能运用各种各样的工具和技术

面对面、电子邮件、电话、邮件、视频和礼物——来巩固一段长久而有价值的关系。

In Never Lose a Customer Again, Coleman offers a philosophy and methodology for dramatically increasing customer retention and as a result, the bottom line.

If you can understand and anticipate the customers’ emotions, you can apply a myriad of tools and techniques — in-person, email, phone, mail, video, and presents — to cement a long and valuable relationship.

 

教程目录:

Never Lose a Customer Again
└─Never Lose a Customer Again
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Never Lose a Customer Again_ Turn Any Sale – Coleman, Joey.epub
Never Lose a Customer Again_ Turn Any Sale – Coleman, Joey.mobi
Never Lose a Customer Again_ Turn Any Sale – Coleman, Joey.pdf

 

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