[询盘案例库]向买家提问,需要讲究技巧!

询盘来源:也门
产品行业:PVA胶


买家回盘:

Dear ##,
Thank for your kind e-mail.
We have also demand of pva based white glue for wood, packed in 50 kg jar,1*20gp
With reference to the below mail please note that labels ned to be pasted to plastic bottles.
Hope above will enable you quote accordingly.
Quantity:1*20GP
Packing:20KG,
Please quote CNF Hodeidah Port Yemen,

Reagrds

供应商回盘:
Dear ##,
Thank for your kind reply. Now I Know which glue for the label to plastic bottle. Please see the attachment for the price and data sheet.

But for the pva glue for wood, please reply my following query so that we could know which one, Thank very much for your reference.

  • What is the name of the wood, such as soft wood or hard wood,MDF, are you using the glue to?
  • Do you use the glue to thicken, or splicing , or assembly? May I have te picture of your product?
  • Do you gluing by machine or manual?
  • After gluing the wood, do you using the press machine? What kind of machine it is ? Any picture for the machine?

Your kind reply is most appreciated dear.

Have a nice day.

专业点评:
A. 买家还是挺配合的回答了您的问题。这也可以看得出买家的意愿度和配合度是非常好不错的,这样的买家一定要牢牢抓住。

买家把包装要求,贸易术语等信息都明确出来了,到了这一步就可以报价了,否则对方可能就失去耐心了。
A. 邮件标题还是要注意的,一定记得修改。
B. 如果您的报价单不是特别长,信息特别多,我建议可以在正文中用一个表格体现出来具体产品的报价,重要信息可以字体加粗或是用其他颜色highlight一下,既直观又能避免因为加了附件邮件被拦截,或当做钓鱼邮件放进垃圾邮箱。

后面向客户提出的问题,思路非常好,让买家感觉到你的细心和用心,买家也会更放心和做事认真的供应商合作的。但是,这么多的问题,如果能做成一个调查表格买家直接选答案是否买家操作起来会简单一些呢?就像我们做试卷的时候,总喜欢做选择或是判断题而不喜欢问答题了。

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