[询盘案例库]新客户,公司介绍很重要!

询盘来源:秘鲁
产品行业:地砖

买家询盘:
Dear ##,
I’m interested in your product(s) Italy Floor Tile floor Tile:1print design on the pure color tile 2.make the crystal on tile surface 3.burning in oven 4.gilding 5.polished
Good morning, we Ceramics Plaza del Peru. Company dedicated to the importation of porcelain wall and floor tiles with 15 years of experience. Our suppliers in Spain, Egypt, Brazil, China.

We are interested in their products, carpet tiles in some design like the one indicated.

We would like to know the price per set or per square meter of this model (Italy) of the models also attached.

Ask what is the minimum order for carpet 1200x1800mm per model (on their website says September 10 minimum order) I can confirm

Also need price nano 600×600 polished to complement the carpet.
also decorated golden price in 300x450mm and 300x600mm

I thank you in advance for your response receives a respectful greeting

attentively

##

供应商回盘:
hi ##:
how r u? this is ##.
thank you so much for your inquiry on February 1, 2012Wednesday.
firsrt, on behalf of our company I want to bring our most sincere greetings for you "Happy Chinese New Year", hope you and your family will behealthy and peace in 2012. hope this wish is not too late.^_^ok, let’s go on the business.

base on your details inquiry, it’s so happy to see that. let me reply your question:
1. 600*600mm porcelain tile, can u let me know which kind you need? I think you’re professional, you can send me some pic. that you’re selling now, and want to make order again, that I can quote the price for u.

2. 300*450mm polished glazed tile, this size without the right body tile to produce the goods, because 300*450mm tile is ceramic quality, and the thichness is too thin, when we use our machine to polished the tile surface is so easy to broken, that will make a big loss. so in the normal, we don’t produce this size polished glazed tile.

3. 300*600mm polished glazed tile, I had ready send u some design pic. but this size is not our main size so maybe the design will less. but we also want to develop this size produce so if you have any design like and we can copy for u, or you can give us more idea that we can design some new pattern for u, ok?

4. about carpet tile MOQ, all the designs if we have the stock, need Minimum Order Quantity, but if without, that we need to confirm which design you want to let you know the MOQ, if hot sale can be 20sets or 10sets, if not hot sale one maybe need 30sets, but MOQ is base on your total order quantity also. if your total order quantity is big one, maybe some item can be less a little. hope you can understand. but also I know, you’re the first time to buy carpet tile, you need to try your market also, anyway, I will try my best to help you.

5. in your inquiry, you choose iitems, I had ready make one quotation for u, and we can accept your quantity, each item 20sets. and I want to tell u same craft same size same price, ok?

ok, so happy to know you, and hope can receive your reply in soon. any your idea is welcome, please remember, thank you again for your nice and time.

##

专业点评:
1.买家来自秘鲁的贸易商。秘鲁买家特点如下:(1)固执、个人至上、闲散享乐重感情。(2)缺乏国际贸易知识。(3)政局不稳,国内金融政策易变。

贸易商特点如下:对价格较敏感,很多在中国某城市有采购办事处,对中国市场相当熟悉,因此他们会找很多供应商,从中挑选有竞争力的卖家,所以有时虽聊了很久,但可能最终没有选择你,也许是你沟通问题,也许是你价格问题,还有可能把你列入了潜在供应商列,他们手上一般都有订单,一般会在沟通半个月到一个月时间,会有订单。

2.秘鲁当地的搜索引擎:
http://www.google.com.pe/
http://www.peru-info.com/

3.第一次联系的客户可以简要介绍一下自己以及公司优势,加强客户对自己公司的信任度

4. 除了附上详细的报价单,还可以根据买家的需求,国家市场,在邮件内容推荐2款合适的产品信息
5.不妨询问买家的msn/skype,增加联系渠道和机会。 It’d be much appreciate that you can add my MSN/SKYPE or call me back for any clarification. Thanks for your cooperation.
6.最后要将自己完整标准的落款放上去,包括姓名、职位、部门、公司全名、Email、电话、传真、移动电话、地址、网页、Trade Manager和MSN等在线聊天工具账号等,添加自己最常用的聊天工具,并标注在线时间及换算成买家国家的时间)

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