[询盘案例库]新成立公司寻找采购商,注意体现业务员的专业

询盘来源国家:usa
产品行业:leggings

买家询盘:
Hello,I am starting a company and am looking for suppliers of various types of leggings, especially Galaxy. Could you send me your price list for these galaxy leggings, along with any shipping and payment information you can give me. Also, could we work something out regarding a sample of your different designs being sent to me? Products will be gog to Michigan, USA. And what would the MOQ be after the samples? Thank you, xxxx.

供应商回盘:
Dear xxx, Thanks for your enquiry for galaxy leggings . There is no MOQ ,so sample small order we can accept . The payment ,we can accept paypal ,western union,bank transfer . We can send the goods with fast shipment to USA ,about 5 days it is ok . Around 100 styles of galaxy leggings can choose from ,please check here :

询盘来源国家:usa
产品行业:leggings

买家询盘:
Hello,I am starting a company and am looking for suppliers of various types of leggings, especially Galaxy. Could you send me your price list for these galaxy leggings, along with any shipping and payment information you can give me. Also, could we work something out regarding a sample of your different designs being sent to me? Products will be gog to Michigan, USA. And what would the MOQ be after the samples? Thank you, xxxx.
供应商回盘:
Dear xxx, Thanks for your enquiry for galaxy leggings . There is no MOQ ,so sample small order we can accept . The payment ,we can accept paypal ,western union,bank transfer . We can send the goods with fast shipment to USA ,about 5 days it is ok . Around 100 styles of galaxy leggings can choose from ,please check here : www.iofferlingerie.com/Galaxy-Leggings-c687.htmWhich are the ones you can want to do a sample order ? xxx

回盘备注:我发了第一封回盘后,就一直没有消息,我后续跟踪了好几天也没有消息,不知道怎么办。
专家点评:Hello,
询盘分析:
1) Hello,I am starting a company and am looking for suppliers of various types of leggings, especially Galaxy. 这句话可以读出什么?客户刚刚成立公司,正在寻找供应商,说明:第一客户现在没有合适的供应商,所有供应商机会均等,看谁更专业,更有竞争力。第二:客户对产品有一定的了解,但不是太多,现阶段需要大量的产品信息,供应商的支持。还有一点就是Galaxy ,这个品牌的紧身裤有什么特点呢?个性,颜色,炫彩,要根据这个来跟客户推荐产品,如果你恰好给这个品牌做过加工,或者有类似的款式,那么这是一个很大的优势。
2) Could you send me your price list for these galaxy leggings, along with any shipping and payment information you can give me. 这句话说明什么吗?客户关注点是价格,价格不仅仅是产品的价格,而且同时关注了运输和付款方式,如果我们的交货期很快,可以通过速卖通等在线支付的方式付款,这些都可以成为一个优势,因为客户在前期订单不会太大,他要小订单试试市场情况,所以再这种情况下,交货期快付款方式简单就会有优势。
3) Also, could we work something out regarding a sample of your different designs being sent to me? 这句话又说明了什么呢?客户有一定的设计能力,客户可能会在我们的样品上做一些自己的设计,那我们的工厂是不是可以根据客户的设计来生产呢?更进一步,是不是可以根据客户销售市场给一些更好的设计修改建议呢?我们工厂有几位设计师呢?是不是能够按照客户新的设计重新打样呢?这些都可以透露给客户,增强客户的信任感和自身的专业度。
4) Products will be gog to Michigan, USA. And what would the MOQ be after the samples? Thank you, MOQ 问题,就是我们刚才说的客户前期的订单不会太大。所以我们的工厂如果能接受小订单也是一个优势。Zakk.
5)回复分析:这个回复没有抓住重点,客户现在更多的关注点在产品上,交期,付款方式等等都是后续的问题,不是现在主要的关注点。
6) 回盘建议:建议给客户推荐一些Galaxy风格的紧身裤,产品图片,详细的信息,最好和他的销售市场相关的一些信息。根据前边说到的客户关心的问题给予回复。
(参考例文,仅供参考)
Dear XXX
It is pleased to receive your inquiry about the leggings, you find the right person for it. We just have very similar styles with Galaxy, so we have good advise for you.
Attached is five styles for your reference with details, these are popular styles in your market. One customer from xxx order xxx pcs of xxx style last month. Could you please tell me which styles do you have interest? And what kinds of special design you want to make? It is not a problem for our designer make a sample according to your request.
Shipping time is xxx days for 20’container, definite delivery time based on your quantity.
Payment terms is T/T and L/C, also can be western union, papal or Escrow with small amount.
It is convenience for customers.
MOQ generally is xxx pcs, but we would like to give you a favorable, xxx pcs is ok for your first order, we would like to build long time cooperation with you.
Your reply within 24 hours will be highly apperaciated.
Best wishes,
——————精彩点评来自 linda shi老师

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