[询盘案例库]我这样是不是单子算丢了

询盘来源国家:香港
产品行业:organza fabric

买家询盘:Inquiry of OEM Size Organza Drawstring Bag This message was sent to you only. Registered Location and Message Origin:HONG KONG Message IP: 202.71.238.* Dear huali liao,I’m interested in your product(s) organza bags (organza Fabric ) 1.Price: Much more reasonable price. 2.Quality: advantage technology produces top quality. 3.Fashion style: various colorsI want to purchase 40,000 pcs of your product.14 May 2012, MondayHello Hua Li LIAO, We just received the following inquiry of “Organza Drawstring Bag” like the attached photo from a client in Germany.We found your company from “Alibaba” web sources.We would like to ask for your official quotation and related information as soon as possible.Please email to us some product photos by jpg format for our reference. Article: Organza Drawstring Bag in Gold Colour*Important: The organza drawstring bag needs to strong reinforce the sewing that it can carry 1kg goods *Style and size is referred to the attached photo and layout.1) Quantity: 40,000 pcs2) Organza Material in Gold Colour3) Size: L18cm x Total H30cm (*Drawstring at H25cm)4) Double drawstring in 2 materials of satin ribbon and organza ribbon in matching gold colour.5) Packing: Standard & Export Packing.Bulk packing. 10 pcs in a 1C printed PE polybag with punch holes for safety purposes.Suitable quantity to an inner carton, and suitable to a 3-ply/7-layer (三坑/七層瓦通出口箱).No staple, no metal nail and no metal buckle of all packing materials.Maximum gross weight and volume per carton of goods cannot over 15kgs and 2.5cuft (0.07cbm).6) Product & Material must be complied to the General Safety Requirement for Germany:- EN71 ; CE and Reach ;- Colourfastness ; Azo-Dye Free ; Non-Toxic ; Environmental Protection Material.- Phthalates Free (2005/84/EC),- Polynuclear/Polycyclic Aromatic Hydrocarbons (PAHs), Limited BAP less than 1ppm, Sum of 16 PAHs less than 10ppm- Low Cadmium Content (91/338/EEC)- Metal parts are nickel free plating and non-rusty finishing.- All materials must be new virgin material.NO recycle material is accepted. Please offer:1) Please email to us some organza drawstring bag photos by jpg format separately that we can forward to client.2) What is the quality of organza material? What is the weight/m2 of organza3) What is net weight of organza drawstring bag?4) Unit Price: ? and Port of Loading: ?5) Charges for approval sample in client’s size: ? And is it refundable: ?6) Lead time for approval sample in client’s size: ?7) Delivery lead time: ?8) Packing details (qty units/inner & outer, GW/NW and Measurement): ?9) Payment Terms: ?10) Location of Production Plant: ?11) Price Validity: ?Thank you for your attention and we look forward to receiving your reply.P.S. – The information, layouts and photos provided by us are strictly confidential.It cannot disclose to third parties without our confirmation. Best regards ********Ltd (HONG KONG)Tel*** Fax:*** Email***

供应商回盘:Dear may: this is lisa ,thanks for ur mail about our organza bag ,i want to know do u need the bag with other logo or just gold bag without any pictures(as the pictureSRB6-2) on it ?for the pirce is a little different. 1) Please email to us some organza drawstring bag photos by jpg format separately that we can forward to client:as the attachment.2) What is the quality of organza material? What is the weight/m2 of organza:the quality is very good.the weightof the organza is 20g.3) What is net weight of organza drawstring bag?about 2g4) Unit Price: ? and Port of Loading: ?pls confirm which bag(with logo or not) u need .for the price is not the same.our price is based on FOB shanghai or ningbo.5) Charges for approval sample in client’s size: ? And is it refundable: ?the samples charge is $100,and it is refundable.6) Lead time for approval sample in client’s size: ? about 10days 7) Delivery lead time: ?30-40 days 8) Packing details (qty units/inner & outer, GW/NW and Measurement): ?can according to yours9) Payment Terms: ?by TT (30% advanced payment)10) Location of Production Plant: ?jiaxing,zhejiang ,china.we are factory.11) Price Validity: ?60days from now. any other problem ,pls feel free to ask me ,i will be glad to slove it for u . Thanks & Best Regards Lisa *****
回盘备注:Dear May: i have sent the mail about the organza bag with the attached information ,if u have any other not clear ,pls tell me ,i will try me best to solve it for u . look forward tour reply and have a nice day. 然后客人没有回了,问原因也没有回复,我想问下是什么情况。我还要怎么操作,怎么继续跟踪,希望老师们给点意见,谢谢。

专家点评:
这个买家质量很高,但同时要求也很高,特别是认证和材料方面。纺织行业专业知识我不懂,也没看到你给客户发的附件是什么内容,但可以推测的是,客户没有回复主要是你们公司资质实力方面的问题。
在询盘回复上,你着重回复了客户最后一段内容中提出的问题,但事实上前段内容中也包含了很多关键点和要求,例如产品的认证、材料等硬性要求,在回复的时候你没有给以回应和正面解答。这个采购商应该是一个非常专业的行内人,从你的回复中也能看出你不是很专业,这类买家碰到这样情况一般就不再回复了。
如果你们公司实力确实能够达到客户的每一项要求,那可以再详细准确专业地做一份报价单尝试一下,但如果达不到买家要求,建议就不用再费时间跟进了,因为德国人对产品的要求非常严格,变通的空间几乎没有。但这个询盘你可以保留下来好好研究,因为里面包含的内容基本上是你们这个行业买家非常关注的或者很能打动买家的东西,在跟进其它客户时可以用到。

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