[询盘案例库]回盘无音讯的可能原因

询盘来源国家:英国 产品行业:AC DC PC case power
买家询盘:
Dear Jones Ma, I’m interested in your product(s) Quantity Needed: 100 Piece/Pieces Hi, I would like to know the price for high quality pc case power supply, I am interested in buying 100 Piece/Pieces, Hello,I am looking for 600W ATX PSU good quality, 100 piece. Please can you provide specification and price. Thank you Richard Arnott Please provide us with a quotation. Thank you.
供应商回盘:
Dear sir:Good day to you,thank you for your inquiry give our company.600 w type we have active and passive PFC.But the efficiency of the active and passive PFC is similar.Is simply active PFC is more energy-efficient.Do you have any requirements on configuration?Such as the size of the fan, the shell material, and the output line,Or in accordance with our standard.I want to know more products information, can be more accurate quotation to you.Looking forward to your reply.best wishes 回盘备注:我把我们标准的规格报价和内容,也附上了,客户一直没回。请老师帮分析以下原因。 专家点评:Hello,
业务员的回复没有问题,满足了客人询盘的基本要求,客户没有回复的原因是多种的,
1.他没有收到你的邮件,因为很多邮箱会屏蔽掉带附件的陌生邮件,建议你发两次邮件,一次带附件,一次不带附件,不带附件的那封邮件正文可提及产品的价格和参数,也可以直接发传真过去;
2.你的价格不在他 的采购范围之内,太低或者太高;(比如我们曾经要采购恒温器,收到到报价价格从2美金到200美金不等,而我们的目标价是15美金,那么我们只会从14-20美金的报价中选择供应商);
3.客人已经找到了合适的供应商。
建议:现在的情况不是很明了,所以你要主动打电话跟客人沟通,问清楚情况,然后针对性地解决问题,这样比一直干等效率高很多。

—–精彩点评来自 冉凌燕老师

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