[询盘案例库]从浅入深挖掘信息

询盘来源国家:荷兰 产品行业:传动行业,齿轮箱 买家询盘:
Hi This is alvan from XXX company ltd. Our company has been in United States for years.Can you provide me with more information regarding the product? . I would appreciate it if you can reply to me as soon as possible. Sincerely, alvan
供应商回盘:
Dear Alvan,Thank you for your inquiry. This is Sophia from XXXXXCo., Ltd.Could you tell us the power, input speed, output speed or ratio? After we confirm, the price and technical data would be sent to you ASAP. XXXX company has already become the leader in China General Machinery Industry Gearbox Industry which has total assets exceeds 2 billion RMB, covers an area of 6.3 million m2, the headquarters staff of more than 2300 people, the national sales company of nearly 100, the total number of employees more than 3500 people.Your early reply will be highly appreciated.Best regards,Sophia 回盘备注:请点评老师给予指导分析。
专家点评:Hello,
不管内贸,外贸。 业务员都是从浅入深,客人邮件让人看来,
1. 采购目的不明确。
2. 可能是新采购,在收集资料。
那么他在问你多一些INFORMATION的时候,并不是说给我报价单吧。 他是想了解你的产品。
那么你应该推荐几款美国市场合适的产品, 再进行比较解说介绍。
而不是上来一连串的问题发过去,客人迷糊。
3. 夸自己工厂的时候,最好不要夸自己工厂多少大,多少人。
要说1. 成交市场, 2 公司认证, 3服务技术人员, 4研发团队 5主要大客人
6,自我能力经验 7 售后模式
4. 你公司在大,如果管理混乱也没用,不如给客人看一些实在的东西,他知道以后可以明白你公司的着重方向。 _____精彩点评来自lewis老师


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